I can't believe I forgot to
Anyway, there are so many stupid people and assholes lurking around every corner. I usually get so mad that I need a cigarette. Better just to stay home.
So, a few weeks ago we had some friends visit for the weekend. We do not have a spare guest room due to several factors, the main one being my selfishness and me converting an entire bedroom to my closet. We do have a pull out sleeper sofa though (which, of course, is not comfortable to anyone over the age of 9). I thought it would be a good idea to get a blow up mattress at Wal-Mart to put on top of the pull-out. When I went to use the damn thing, the pump did not work and although I was able to get it blown up using my blow dryer, my guests informed me that it had deflated during the course of the night. Why of course it did (this is why Matt hates to camp by the way).
As fate would have it, I could not find my stupid receipt, so I just tried to shove the thing back in the box and threw it in the back of my jeep until my next visit to W-M. So there I was the other day. I spent about $100 and was putting my bags away and saw the mattress. I took it back in the store to get a credit. Here is what follows:
ME: I bought this recently and the pump does not work and the mattress does not hold air.
Clerk: We do not refund air mattresses.
ME: That's OK. I will just take store credit.
Clerk: Your only option is to exchange it for the same thing or use it towards credit for a more expensive one.
Me: ????
Clerk: There is a sign posted in the sporting goods section and it says so right over there (points to tiny hand-written notice taped to service desk).
Me: Well I did not see the sign and this product is defective. I don't want to exchange it for another another defective product. I just want to buy something else.
Clerk: too bad, etc., etc., store policy, etc.
Me: I think it is your policy because you have a whole aisle of defective crap made in China that you are trying to unload on innocent consumers.
Clerk: tough luck, etc. blah, blah, blah.
Me: I would like to speak to a manager please.
I get the eye-roll and Clerk comes back with a character from Raising Arizona who is calling herself a "manager." I need a picture of this but I left my cell phone in the car.
Same argument ensues, but now Raising Arizona is telling me that the reason for the policy is that this is a tourist area and people like to use them and return them.
This is an accusation?? I can't believe it, I actually am wearing non-"yoga" clothes and have makeup on and am carrying my fake Louis Vuitton to boot!
Me: Well would it make a difference if I am not a tourist. I have a driver's license with my address.
Raising Arizona: No.
Me: You are a manager?
Raising Arizona: Yes.
I take a closer look at RA.
Me: Look, I don't believe you. There is no way you are a manager of anything. I cant read your name badge to see your title. Flip it around.
Raising Arizona: (complying) Well it doesn't "say" manager, but I am the customer service supervisor.
Me: Ah-ha. I want to speak with a manger please.
End of story, I did get a store credit. I hate WM.
What's the point? I don't know. I guess to tell you that I have a $34 W-M gift card.
PS:
Have you seen the "People of Walmart" webiste? I posted the link on my FB awhile back. It is hilarious.
Click here for a laugh. Seriously, the pics and commentary are priceless.
UPDATE: W-M did not put Ms. Clairol in my bag. So now I will have gray hair (or is that grey?) all weekend. Crap, I am losing my mind.
